Privacy Policy

1. Introduction

Welcome to getindexrocket ("we," "us," or "our"), operated at https://getindexrocket.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our URL indexing and discovery platform, including the website, dashboard, and API.

By creating an account or using our services, you agree to the practices described in this policy. If you do not agree, please do not use the service.

2. Information we collect

We collect information in the following categories:

• Account data: name, email address, password (stored hashed), and profile preferences.
• Submission data: URLs you submit, campaign names, submission timestamps, and pipeline status.
• Usage data: credit balance, billing plan, API key usage, crawl logs, and dashboard activity.
• Technical data: IP address, browser type, device information, and cookies required for authentication.
• Payment data: processed by third-party payment providers; we do not store full card numbers on our servers.

3. How we use your information

We use collected information to:

• Provide URL submission, discovery feeds, IndexNow pings, and indexing pipeline services.
• Authenticate users, manage credits, and process subscriptions.
• Display analytics, pipeline status, and submission history in your dashboard.
• Send transactional emails (account verification, password reset, billing receipts).
• Improve platform reliability, detect abuse, and enforce our Terms of Service.
• Comply with legal obligations and respond to lawful requests.

4. Submitted URL data

URLs you submit may be included in XML sitemaps, RSS feeds, and discovery pages accessible to search engine crawlers. This is a core function of the service. Do not submit URLs containing personal data you are not authorized to publish, or URLs that violate applicable law or third-party rights.

We may retain submission and indexing records for analytics, billing audit, and service improvement for as long as your account is active and for a reasonable period thereafter.

5. Information sharing

We do not sell your personal information. We may share data with:

• Infrastructure providers (hosting, database, email delivery) under data-processing agreements.
• Payment processors when you purchase a paid plan.
• Search engines and crawlers, as part of the indexing and discovery service (public URLs only).
• Law enforcement or regulators when required by applicable law.

6. Cookies and authentication

We use essential cookies and local storage to keep you signed in and remember your preferences. We may use analytics tools (such as Google Analytics) to understand how visitors use our marketing pages. You can control non-essential cookies through your browser settings.

7. Data retention

We retain account and submission data while your account is active. If you delete your account or request deletion, we will remove or anonymize personal data within a reasonable timeframe, except where retention is required for legal, billing, or security purposes.

8. Security

We implement industry-standard safeguards including HTTPS encryption, hashed passwords, role-based access controls, and secure API authentication. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the email below. EU/UK users may also lodge a complaint with their local data protection authority.

10. Children's privacy

getindexrocket is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact us

For privacy-related questions or requests, email us at [email protected].